Returns & Exchanges

At SKINTIFIC, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you can return your items within 30 days of receipt provided they are in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused products in their original packaging, ensuring all seals are intact to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.